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Mobile data

Razita
Level 1: Joiner
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on ‎23-12-2023 02:36

on ‎23-12-2023 02:36

Hi, 2 days I don’t have internet. I was payed my rolling plan 2 days ago. Still mobile data doesn’t work. 

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AlexanderMTTH
Level 5: Ponderer
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on ‎23-12-2023 07:45

on ‎23-12-2023 07:45

Sometimes, I have a full signal, and it happens the same in various areas around the country. 
However, restarting the phone works for me and if not,  I usually report it here - https://status.o2.co.uk/. 

I suggest you contact O2 to find out if it's an error with your SIM if the status checker shows no issues, and it doesn't work after restart. 

Thanks and regards,
Alexander
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MI5
Level 94: Supreme
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on ‎23-12-2023 12:05

on ‎23-12-2023 12:05

@Razita 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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