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Joining O2

Brandon0630
Level 1: Joiner
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Hi, I’ve had a message on my phone saying “Thank you for your request regarding application NC————.
We're pleased to say it's been accepted. Please login to your account to see what to do next.” However I’ve logged in and can’t see anything. Can anyone help with this ?

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MI5
Level 94: Supreme
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@Brandon0630 

Sounds like you're being moved to the new billing system.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Brandon0630
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This is for a new order, I ordered a new phone and sim yesterday. I haven’t used O2 before . 

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MI5
Level 94: Supreme
  • 144485 Posts
  • 634 Topics
  • 27685 Solutions
Registered:

As above then @Brandon0630 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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