Solved: I Phone 14 nearly new and wrecked! - O2 Community

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Registered: 11-12-2020

I have only recently upgraded it and it's broken beyond repair! It's an esim phone. Need to check home insurance but what's the worst case scenario?

If I pay off the handset do I have to have a new contract as well?

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93253 Posts
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Registered: 04-01-2009

No, if you pay off the handset you are free to do as you wish

Guide: How does O2 Refresh work?

Guide: Cancelling Your Contract

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

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93253 Posts
609 Topics
6984 Solutions

Registered: 04-01-2009

No, if you pay off the handset you are free to do as you wish

Guide: How does O2 Refresh work?

Guide: Cancelling Your Contract

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

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