22-11-2021 02:23 - edited 22-11-2021 02:26
22-11-2021 02:23 - edited 22-11-2021 02:26
22-11-2021 05:38 - edited 22-11-2021 05:40
22-11-2021 05:38 - edited 22-11-2021 05:40
@Jebb218 I'm not quite sure why they told you that. See this guide for different ways to pay:
How can I pay my bill? (o2.co.uk)
If you're still having difficulty you can contact O2 through social media:
Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
22-11-2021 05:38 - edited 22-11-2021 05:40
22-11-2021 05:38 - edited 22-11-2021 05:40
@Jebb218 I'm not quite sure why they told you that. See this guide for different ways to pay:
How can I pay my bill? (o2.co.uk)
If you're still having difficulty you can contact O2 through social media:
Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
on 24-11-2021 12:28
I don't know what to do. Automated calls ask for my payment yet it keeps failing. The only options left for me is bank transfer and cheque. This is so frustrating as they keep restricting my phone like it's my fault which is not. This is O2 fault and no one from them can help me with my account. They can only know I have overdue but they can't see that I can't make a payment because their app and website is giving me this error.
on 24-11-2021 12:44
on 24-11-2021 12:44
You need to setup a direct debit to avoid these kind of issues.
Guide: How to Pay Your Bill (Contract)