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Contract is ending. Want to go on pay as you go. Thank you.

Traceydb80
Level 1: Joiner
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Hi. My contract is ending next month. I want to stay with o2 but go on pay as you go. I have brought an o2 sim. I want to also swap and keep my old number. Please how do I do this without carrying on paying the contract, I can also pay the last month contract off early. Thank you for your help. 

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Bambino
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Bambino
Level 84: Resplendent
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@Traceydb80 See this guide: Migration & porting into O2 - O2 Community

I DO NOT WORK FOR O2



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gmarkj
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You need to get in touch with o2 customer services @Traceydb80 so they can move your number across. There is some more information in the guide below.

Guide: Migration & porting into O2  

To do that either call them on 202 or message them on social media - links below.

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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