Solved: Charges for items I have not purchased

AleshaRussell1_ · ‎03-01-2024

I have just logged in to look at my usage however I can see I am being charged for something I have not purchased. Please could this be rectified and my usage bill be amended. This is a charge for iTunes which I have not made any purchases on.

MI5 · ‎03-01-2024

@AleshaRussell1_

You need to ask Apple to stop charging you as O2 just pass on the charges.

View your purchase history for the App Store, iTunes Store and other Apple media services – Apple Su...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

View solution in original post

MI5 · ‎03-01-2024

@AleshaRussell1_

You need to ask Apple to stop charging you as O2 just pass on the charges.

View your purchase history for the App Store, iTunes Store and other Apple media services – Apple Su...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

O2

Charges for items I have not purchased

Can't find esim with new phone.

Help needed

I have been scammed

NHS

iPhone 15 plus