Card details

[Olivia5]

How do I change my card details linked to my account?

[jonsie]

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it 

https://community.o2.co.uk/t5/How-to-Guides/How-to-guide-My-O2/ba-p/1275603

And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.
If you still need help then the Social Media teams will be on hand, just send them a message

See links below 

[Cleoriff]

@Olivia5 

If you are on the old legacy billing system you can do this via My O2

Go into MyO2  http://www.o2.co.uk/myo2 You will see headings along the top of the home page. Click on the one showing BILLS AND CURRENT CHARGES a drop down box will show "Change Payment and address details". Click on that and you will be able to change your card/ bank (or address) O2 will send you a code to your mobile.

If you are on the new 360 billing system go into My O2. Click on the My O2 icon and this will  show you everything you can do. Note under payments you will see cards and direct debits. Click on that and you can change card details :

[pgn]

And if @Cleoriff's advice does not work, it means you are on the New Billing System 360 (confusing, but O2 are mid-way through a migration from Legacy to 360), this is where you need to look, @Olivia5 - 

Good luck!

[Cleoriff]

Apologies @pgn 

I was editing my post to add the 360 system. As I didn't have it stored, i did it from the beginning.

So if you'd just waited, you would have seen mine there (Jumping Jack Flash!) 😂

[pgn]

Great minds or fools 🤣

Too late to edit too @Cleoriff 🤷 

[Cleoriff]

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@pgn wrote:

Great minds or fools 🤣

Too late to edit too @Cleoriff 🤷 

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No matter @pgn. Enough there for @Olivia5 to see anyway 😂

Now I'm on 360, I shall be adding to my picture file for future use. 🤗