Solved: Cancellation

Angie5 · ‎27-02-2024

An ex friend of mine has a pay monthly phone on my account that is sim only as the contract is up, can I cancel this sim without him having to request a pac or stac code? I just don’t want the money to come out of my bank anymore.

gmarkj · ‎27-02-2024

Yes but you would need to speak to customer services @Angie5

Either call one of the numbers in this guide, or use social media (also in the guide)

Guide: How to find help & contact O2

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

gmarkj · ‎27-02-2024

Yes but you would need to speak to customer services @Angie5

Either call one of the numbers in this guide, or use social media (also in the guide)

Guide: How to find help & contact O2

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

jonsie · ‎27-02-2024

As your name is on the account you can cancel at any time

Guide: Cancelling Your Contract

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Cancellation

Struggling paying my bill

Top up

How do I cancel my sim contract

Travelling to Australua

Urgent help required. O2 Credit Default - Applying...