on 13-07-2022 14:26
Hi everyone. I change my tariff 2 month ago. From 17 May my tariff £25.61 but I paid £75 and last month I paid £80. I don't know why. So how can I cancel my account. Thanks the answer.
Solved! Go to Solution.
on 13-07-2022 14:35
How to cancel here but you will need to pay off in full Guide: Cancelling Your Contract
If you are having problems with premium texts, see this guide Guide: Have you fallen for or been conned into a premium rate scam? What to do next
How to prevent extra charges here Guide: Tips to avoid unexpected charges on your bill
on 13-07-2022 14:35
How to cancel here but you will need to pay off in full Guide: Cancelling Your Contract
If you are having problems with premium texts, see this guide Guide: Have you fallen for or been conned into a premium rate scam? What to do next
How to prevent extra charges here Guide: Tips to avoid unexpected charges on your bill
on 13-07-2022 14:36
You need to understand what the charges are for first @Premiumtext as you will need to pay off the remainder of your contract if you cancel.
Check the advice in the below guides:
Guide: Have you fallen for or been conned into a premium rate scam? What to do next
Guide: How do I get to the 'Download Bill' page? (to check what the charges are for)
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here