Broadband Italy not working with O2 partner

[GAT1]

I cannot access broadband in Italy as the 02 partner only access calls and texts. This is via 4G

[MI5]

@GAT1 

O2 mobile broadband sims only work in UK.

If you have a phone sim, 

Some things to try:

Check data roaming is on in phone settings.

Manually search for another network

Turn off 5g

Change your data APN to "mobile.o2.co.uk"

Check with O2 whether you have a roaming bar on your account. Do this via social media

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter (X)( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.

Guide: How to find help & contact O2