This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Bluetooth issues

ChrisJB
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎29-07-2023 10:59

on ‎29-07-2023 10:59

Hi, 

I'm having an issue with my Bluetooth. It connects/pairs to my car and/or my headphones no issues. I can make calls and receive them with no issues but if I want to listen to music or podcasts I get no sound. 

I've tried resetting and re-pairing to the car or headphones but still no success. I've checked the volume too. 

 

It's just my phone that's acting up as my wife's phone works perfectly fine. 

Message 1 of 6
528 Views
0 Kudos
5 REPLIES 5

MI5
Level 94: Supreme
  • 144497 Posts
  • 634 Topics
  • 27709 Solutions
Registered:

on ‎29-07-2023 11:05

on ‎29-07-2023 11:05

@ChrisJB 

You need to check what permissions the connection has and if it is enabled for audio.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
525 Views
0 Kudos

ChrisJB
Level 1: Joiner
In response to MI5
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎29-07-2023 12:32

on ‎29-07-2023 12:32

Thanks. 

 

I've tried that and all is fine there even with the apps I use. 

They work fine until I try Bluetooth,I can hear audio when I'm in a phone call via Bluetooth though 

Message 3 of 6
517 Views
0 Kudos

MI5
Level 94: Supreme
  • 144497 Posts
  • 634 Topics
  • 27709 Solutions
Registered:

on ‎29-07-2023 12:37

on ‎29-07-2023 12:37

and you've selected the correct device type too @ChrisJB ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
514 Views
0 Kudos

ChrisJB
Level 1: Joiner
In response to MI5
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎30-07-2023 10:43

on ‎30-07-2023 10:43

Yeah I've done that too. It was working fine a few days ago then suddenly nothing 

Message 5 of 6
503 Views
0 Kudos

MI5
Level 94: Supreme
  • 144497 Posts
  • 634 Topics
  • 27709 Solutions
Registered:

on ‎30-07-2023 10:57

on ‎30-07-2023 10:57

@ChrisJB 

Did you add any new apps or change anything around the time it stopped working?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
501 Views
0 Kudos
Top Kudoed Authors
View All
Top