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Bilbo
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 Hi I went onto the o2 site to cancel prime . So what do o do after this? There is not any more options  .thanks 

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MI5
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@Bilbo 

Use the website version https://mymobile.o2.co.uk/ but you may have to wait until February to manage it.

Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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@Bilbo 

Use the website version https://mymobile.o2.co.uk/ but you may have to wait until February to manage it.

Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bilbo
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Bilbo
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Still no different no option after the manage bit 

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Oxonian
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@Bilbo 

 

Have you tried using the website version of MyO2 - https://mymobile.o2.co.uk/ - as suggested by @MI5 ?

 

You can log into it at the top of this page for ease of use :-

 

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Bilbo
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Yes thanks but still the same 

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MI5
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@Bilbo 

It needs to be 28 days beyond the point you activated it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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