Accidentally cancelled DD

[Cwray-21]

Hi anyone know how o2 can be reached, my husband accidentally cancelled the wrong direct debit, he's tried for over a week to Contact them without success, o2 cut his calls and data and now he can do nothing, we've tried signing in and it keeps asking for his account wilhich we can't find, have changed passwords etc and then  still asks for acc number. Absolutely losing the will to live now. He's rang that many times and been in hold for up to an hour and still now success, even tried local o2 shop and they couldn't sort and even tried ringing on his behalf and couldn't get an answer. Any help greatly appreciated. 

[Bambino · Accepted solution]

@Cwray-21 Try contacting O2 through social media:

Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

[Cwray-21]

Super thanks so much, I'll do that now. 

[MI5]

@Cwray-21 

Direct debit details and all ways to pay in this guide Guide: How to Pay Your Bill (Contract)