on 16-03-2023 13:02
Hi I have been having massive issue with 02 customer service since august last year
on 16-03-2023 13:04
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
on 16-03-2023 13:13
Can you give us a rough idea of the problem?
on 16-03-2023 13:18
on 16-03-2023 13:18
@Waheed You can lodge a formal complaint here: How to Complain | Help | O2
We understand that Resolver, within the link above has been helpful for some.