Hello all, I have had a very stressful situation with O2 and have spent
3 hours in-store trying to resolve it, but they have been unwilling to
fix their mistake so far. In summary, they are claiming I owe them £173
for an account I cancelled in July ...
Hi all I just wanted to post an update/solution here for anyone
unfortunate enough to experience a similar situation. This dispute has
thankfully now been resolved with O2 after I escalated it with the
Communications Ombudsman. They have now acknowle...
That's unfortunate, but thank you for your response. I've now submitted
a formal complaint in the hopes it can get escalated and resolved. I'll
post an update here as soon as I get a resolution to this, as it can
hopefully help anyone else who runs i...