Had a go on O2 live chat today. Agent said he could see I was due a PAC
today....just wait he said. In retrospect, I now realise he was just
reading yesterday's file notes, rather than checking first hand that
what was written was technically being f...
Was told same about the charges and waiving them. But, 12 hours later,
no PAC.I've switched many many times in the past and the PAC has always
been sent to me before I'm done the phone call with the provider.