About LH1971

LH1971 · 20-03-2022

My data allowance resets on the 19th of every month. I have a 20GB allowance, and I usually barely use a quarter of that. Yesterday - 19th March, the first day of my new month - I get a warning from O2 that I've used 80% of my allowance and have unde...

LH1971 · 21-03-2022

Thanks. The only possible culprit could be Apple Music, which I'm a new paying member of. I've turned off its access to mobile data. Now all I need is for O2 to be nice to a customer of 25 years and simply give me back the data that I didn't use last...

LH1971 · 20-03-2022

Thank you. I shall moan!

LH1971 · 20-03-2022

Thanks, all. Yes, an iPhone. But I've never used as much as a third of my data in one month, let alone nearly all of it in *one day*. Surely that's next to impossible?

LH1971 · 20-03-2022

Thank you, but I simply cannot have used nearly thirty times the amount of data that I normally get through in the space of one day. This has to be a fault at O2’s end: surely.

O2

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