Been with virgin media 6 months.Joined o2 yesterday on an eligible
contract for the volt benefits. Can't get volt because I get the error
"virgin media not available at your address". Rang O2 to tell them this.
Customer service advisor first says are...
The easiest option is open live chat and tell them. They responded with
this:"I can order an eSIM to your account address only and this will
arrive in 1-3 working days. Alternatively you can obtain an eSIM from
you local O2 Retail Store..." They conf...