O2

About a month ago (12th November) I ordered a new sim card, switching for pay as you go to pay monthly. Now a month later the new sim card has still not arrived. To make matters worse, O2 have decided to charge me for the month that I haven't even ha...

Hi,I've waited over 3 weeks now for my new sim card, but on "track my order" it still hasn't even started being processed. Not sure what to do. Any help?