HelloI've only very recently joined O2 for the first time and am
unimpressed with most aspects of the service so far. I received a pay
monthly SIM from the website and I'm well within the 14 day cooling off
period.I've requested and received a PAC an...
HiMy port to O2 was scheduled for the 25th of August but was pushed back
a day to the 26th (yesterday).From around lunchtime I was able to send
and receive SMS with my ported number using the O2 SIM but calls would
not work at all. I waited till 6pm ...
@jonsieyou are correct. Using the PAC within 14 days of receiving the
SIM in the post cancels the service and no more needs to be done. A
confirmation of the service terminating was sent by O2 via SMS after the
port completed to the new provider. The...
Well, they would ultimately need to convince a county court judge in
order to seriously damage my credit rating. An erroneous default isn't
hard to remove either. Of course, this is all academic because as
stated, I'm happy to pay any balance actuall...
@Bambino From the link you posted it would appear that using the PAC
effectively terminates the contract.Under the new process your old
supplier can no longer charge you a notice period for leaving and your
old service will terminate automatically on...
Thanks @gmarkj, I scrolled down after posting and noticed others with
similar issues. I'd have preferred if the CS rep I spoke to on the phone
last night had admitted this, instead he told me "the port is definitely
complete" and the problem was beca...