About Mel31

Mel31 · 29-03-2021

I ordered an iPad a week ago and have received all of the legal document emails and one saying it’s “full steam ahead on their end” and should wait for more updates, when I ask on the live chat I’m told I’ve been sent for credit check but I’ve been t...

Mel31 · 27-03-2021

I ordered the apple iPad4 four days ago, was supposed to receive next day delivery but my o2 app is saying the order hasn’t even been processed yet? I spoke to someone on the chat and was told all the emails I received with legal documents and credit...

Mel31 · 30-03-2021

It’s a bit ridiculous, I haven’t been contacted or had any kind of update since I was told my order had been placed, I was told I’d passed the credit check and was waiting for dispatch, then I was told I was still in credit check, had absolutely no e...

Mel31 · 30-03-2021

There have been no changes on my o2, it’s still stuck on “order confirmed” and I haven’t been contacted, I received all the right documents, I’m super confused

Mel31 · 30-03-2021

The upfront cost was returned to my account, does that mean the credit check was failed?

Mel31 · 27-03-2021

Aah great, so it’s just taking a while to dispatch? I assume it’s out of stock, but I’ve received nothing saying that. I’ll wait a few more days and try to contact customer service again. Thanks a lot for your help

Mel31 · 27-03-2021

Thanks, I got an email saying this with an order number and nothing since, do you know if that means I’ve been accepted? I’m an existing o2 customer and never missed a payment.The email said:Thanks for your order - it's now full steam ahead at our en...

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Credit check or out of stock?

Order not processing?

Re: Credit check or out of stock?

Re: Credit check or out of stock?

Re: Credit check or out of stock?

Re: Order not processing?

Re: Order not processing?