This website uses cookies. By clicking Accept, you consent to the use of cookies.
Click Here
to learn more about how we use cookies.
Accept
Reject
Browse
Shop
Help
My O2
Basket
O2
Shop
Help
My O2
Basket
Sign in or Register
Community
Welcome & News
Welcome & News
Tech Support
Access For All
Volt
New to O2
Products & Services
Pay Monthly
Pay As You Go
Business Customers
O2 Priority
My O2
Other Products and Services
Devices
Apple
Android
Other Devices
Discussions, Feedback & off-topic
Discussions & Feedback
Off-Topic
Guides & Reviews
How-to Guides
Reviews
Ninu
Level 1: Joiner
since
18-01-2021
07-02-2021
User Statistics
6
Posts
0
Solutions
0
Kudos Given
1
Kudos Received
View All
O2 Community
About Ninu
User Activity
Topics
Replies
Sim swap
18-01-2021
I have requested a sim swap with my esim yesterday and still it has not been completed. I still have no network so I am unable to make calls. Is there anyway this can be expedited
Re: Sim swap
19-01-2021
@Cleoriff thank you for your help @O2Lisa was fantastic and sorted the issue out in no time at all.
Re: Sim swap
19-01-2021
@Cleoriff thank you
Re: Sim swap
19-01-2021
@O2Emma please help
Re: Sim swap
19-01-2021
@MI5 O2 no help what so ever. It has been escalated to o2 Guru and it can take upto 5 days for o2 Guru to respond. What a joke!!!
Re: Sim swap
18-01-2021
Yes it stopped straight away so i have been without a phone line since yesterday. At least if that was working i was still able to use a phone number.
Kudos From
User
Count
O2Lisa
1
View All