I was charged £36.667 extra for a call I made through 'Whatsapp' on my
phone. They charged me as if I made an IDD call through my phone. I
thought Whatsapp calls only goes through internet connection/ data
usage. Could someone explain, please?
Thank you for the private message and I am happy to provide with any
details you need from me to look into my concern. I am not asking for
the 36.66 pounds but please figure it out how a WhatsApp call was
charged as an IDD call made from the mobile l...
Thanks again for your prompt response. I did call them on 202 from my
mobile. Their explanation was ‘whatever on the bill as a customer, I am
legally obliged to pay’. Yesterday I paid £92.26 after my bank declined
to pay this direct debit as this was...
Thank you for the response. I was at home connected on my home wifi, and
I do have a record on my WhatsApp having made that call. I do make
WhatsApp calls to overseas daily, but this is the first instance of this
happened. My Whatsapp settings, I hav...