Thank you... I submitted my claim with a screenshot of my device plan as
well as my order confirmation, and they're pushing back saying I also
need the delivery note... Never easy, is it?!
Hi @tripleb58 - would you be able to share the proof you sent to them? I
provided a screenshot of my order confirmation, and device plan, and
Samsung have replied asking for the delivery note, which I don't have -
Please also provide the delivery not...