As title, I’ve asked 202, Myo2 messaging but no one can give me a time
scale or estimate when my second replacement 5G sim should be here.Has
anyone any experience in the real world how long it usually takes?
Hi all! I’ve joined o2 as 4G has improved along with 5G going live at
‘home’, it’s been along time coming lol (geographical location from the
nearest 4 network shared base station site dictates most the networks
aren’t good indoors)So I’ve took a o2 ...
@CleoriffIf all the notes are on the account complaints will lift the
bar/disconnection.Again no one should be telling customers not to follow
the Ofcom telecom regulator sanctioned complaints process
“3hours on the chat and phone”Jesusss how incompetent are O2 Capita
staff...I would raise a complaint, that’s a joke.Complaints Live Chat is
herehttps://www.o2.co.uk/how-to-complain
Well you are right about the minefield.Here is the official O2 webpage
on unlock request
https://www.o2.co.uk/help/phones-sims-and-devices/unlocking-an-o2-mobile-to-use-on-a-different-network/online-form
The new phone if Alcatel or Doro may be locked if your intention is to
use this on another network, you would have to use the sim in the new
phone & request unlocking.A locked handset would need to be used and
registered as used on the network to the...