Update ** See post above this for information.After a few back and forth
emails with samsung, they've finally validated my claim, here is what I
did as advice to others struggling so they know what to present in
advance.Visit this website rather than...
This is helpful. The Samsung Members app gave me an error when trying to
follow their claim process via the app on my new Samsung Galaxy S20+I've
had more luck visiting
https://www.samsung.com/uk/galaxy-watch-offer/Ignore the banner about
claiming vi...
I also found some luck visiting the promotion website and claiming as a
business user, it also allows you to file the claim outside the app. And
mark it a private phone not business.