O2

Hi Community, I wonder if anyone has information/guidance on this. I managed to send my upgraded phone back to O2 in a Jiffy bag they sent me because I want to exchange my phone. It was all well until yesterday I got another Jiffy bag in the post, th...

Hi Everyone! I upgraded my phone yesterday and stupidly chose the wrong model. I now want to send it back but not sure how the process works, also, what happens to my contract - does it revert back to the old one? I want to exchange the phone I recei...