Hi, I have recently got a crack in my phone screen, very small could
have lived with it. Know now I should have done. Or fixed it myself.
Anyway did a claim, when I finally got the label to send it back after
several phone calls, phone arrived. Admin...
I am having the same problem, rude customer services and offering me a
cheap phone or dont have one. Did you win and get your phone replaced. I
am living in hope that if I hold out I will get my Samsung as well.