O2

thanks so much i would have never found that with out you help 

thanks for you reply can't get it to turn off i have powerd off so i need to entre my pass coad for it to do any thing i have just notest that the five dots at the top of the screen do not light up as i press the keys if the helps at all

i have powerd off show the finger print will not work you have to enter by hand thr first time