In the end, given that auto-top up for the other sim had worked with the
same debit card as had been refused on MyO2 and by phone (obviously
something seriously wrong with O2's system) I got the sim out of the
entry phone and put it into an O2 phone,...
I observe that nobody has been able to produce a reply to this in the
last ten days. I have written (yes, a real posted letter) to O2, so we
will see what happens.
Yes, it's still an active SIM, and the charge has not appeared on my
bank statement. I have never succeeded in topping up online, but have
previously been able to do it at an O2 shop (now closed). I can't do it
from the phone itself because the SIM i...
