Level 2: Apprentice
since ‎20-02-2020

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So after finally getting my s20 ultra yesterday (all sorts of issues), my sim isn't active (new o2 account)Called them up and apparently there's no tariff on my account and its going to take 5 days to resolve this!! This can't be right, can it??
So , I've searched the community and cant find this yet (apologies if it's there somewhere!) If i preorder a device online, (s20 ultra), will it be available to collect as soon as the store is open, or will it still be delivered on the release date?
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