I think I am at the beginning of the same issue. Today I tried to make a
payment and the website kept freezing. Eventually the money left my
account but the o2 page remained frozen. I can’t afford to pay my bill
twice nor should I have to. I paid it ...
I can clarify this here. I am currently in contract with 02. I missed
ONE payment due to a short term cash flow problem. Naively I thought I
could simply pay the outstanding balance the following month. Within 2
weeks of the missed payment o2 blocked...