About DavidB-E

DavidB-E · 21-12-2022

Since Yesterday evening I haven't been able to top up my Classic PAYG, on which my balance is only 72p. in the My O2 app and trying on the My O2 website on my laptop I just get :"We couldn’t process your paymentSorry, it’s not been possible to take y...

DavidB-E · 25-07-2019

The Google Play app today tells me there is an update for the My O2 app. But when I try to update, it shows itself downloading a 16.47MB update file but then immediately fails - it repeats the update download several times, then throes up a 'Can't in...

DavidB-E · 21-12-2022

Sorry, had to go out. But before lunch I called customer services. The woman accessed my account history, kept insisting I contact my bank - which I had done before I called O2, and they said it wasn't them, no transaction attempts had been seen at t...

DavidB-E · 25-07-2019

Well ... currently I have a working version, but the update download fails to update. I am concerned that if I delete the old version, then try to install the current one, if it fails like the update I won't have a working version at all. On the othe...

DavidB-E · 25-07-2019

Mine says 9.3.1! While I have my Play app set NOT to auto-update, I do check for updates many times a day and do then trigger the updates right away. Wonder why my My O2 is so behind?

DavidB-E · 25-07-2019

OK, thanks. I'd already tried clearing the Play Store cache and data (and then had to reconfigure it, grrrr) and re-starting the phone. Guess I'll have to wait until this new update comes along - annoying, as with the My O2 update 'available' sitting...

O2

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Haven't been able to top up PAYG since yesterday evening

My O2 update failure

Re: Haven't been able to top up PAYG since yesterday evening

Re: My O2 update failure

Re: My O2 update failure

Re: My O2 update failure