About Dave_68

Dave_68 · 19-06-2018

So, last September, I upgrade my personal and business phones (Lg G6 and Samsung S8). great phones - great customer service in-store. Take out insurance - no problems as been stung before. Comes to claiming for Screen damage on the G6 and I get the c...

Dave_68 · 19-06-2018

and thanks to the retentions team who dropped the ball completely - I am now looking at failure to honour contract with my solicitor I _could_ name names here but that would be as unproffesional as O2 seem to have been throughout the dealings on this...

Dave_68 · 19-06-2018

Thanks - It went to the "highest point of escalation" within the insurance and I was treated like cattle. Poor relationship with insurance causing O2 (a company my wife worked for, for 16 years!) to be painted with the same brush. If O2 step in, and ...

Dave_68 · 19-06-2018

My point of raising the issue was to make public the issue of insurance and how bad it is, so that others may read the forums and avoid being stung the way I seem to have been I am already speaking with the FCA and my solicitor on breach of contract

O2

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