Tolkienista
Level 2: Apprentice
since ‎22-10-2017
‎03-08-2023

User Statistics

  • 31 Posts
  • 0 Solutions
  • 2 Kudos Given
  • 10 Kudos Received

User Activity

My last post concerned my disappointment with O2 customer service.......just seemed to be going round and round in circles every time I phoned and spoke to someone different, reiterating what I had said before. I followed advice in one of the replies...
I've no idea what's going on at O2, they used to be professional, knowledgeable and extremely helpful. I had an ongoing issue for five months last year with sending text messages from my home. In the end I bought a new phone after hours and hours on ...
I had great help from an 02 employee over the last couple of weeks who repeatedly called back when I phoned 202 and helped me through my issue. He followed up with a text message saying "you may receive a customer survey" it never arrived but i'd lik...
I have someone phoning back from O2 tomorrow to see if I've been able to follow the instructions they gave me today, so far I've not been able to. I literally had to drive away from home to receive his call (no connection here) because he text to say...
I've inadvertently activated something for one contact on my phone and I don't know how to undo it. The only way I can describe it is that a little padlock symbol is displayed every time I send a message to them. Don't know how I activated it! Don't ...
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