Hi All, I was charged nearly £20 this month for calling a 0845 number
which I thought was free to call from my phone. When I checked the site
I found out that calls where free to these numbers and contacted O2 only
to be told they are not free to the...
I have been trying now over a week to obtain a proof of purchase for
accessories purchased with my phone in Feb 2017 so i can provide this to
the insurance company who currently have my phone. First i was told i
would recieve in the post then it didn...
On Monday 17th October I lost my iPad(07xxxxxxxx2) and called o2 to
report the lost/theft. The person I spoke to said she would place a bar
on the device and assured me everything would be done hassle free. After
coming off the phone I realised that ...
Hi Martin & everyone that responded....Managed to get this sorted in the
end by going on to MyO2 and going through my bills around that period to
which I managed to find the invoice I then had to screen shot what the
payment for as it would only allo...
Hi Toby, The customer advisor I spoke to just said he would try another
method by replacing the bar unto the phone again and requesting it be
removed...apparently his collegue told him this would work but it could
take up to 24 hours...guess I'm supp...
Toby....customer service have no idea or training to resolve complex
matters such as this...I have asked time and time again for someone a
bit more technical to look at this but those people (back room staff)
seem to be robots aswell..this is a breac...