O2

Thanks MI5, I did post another reply here but I can't see it now. And thank you @Cleoriff, it appears that the link o2 gave me was an Irish one, and o2 wasn't on that list. I did have some issues with the Samsung app as well but I've taken that up wi...

Hm no it's not letting me

Thank you, but that doesn't change the fact that o2 isn't on the drop down list when you're making the claim, I'll see if I can add a screenshot

Thanks Cleoriff but I'm not sure you understood what I meant. I've tried claiming through Samsung but o2 isn't on their list of retailers, so this is very much an o2 issue if they are falsely claiming that you can get free buds and a smart tag. I'm s...