O2

I have recently bought an iPhone 12 pro. It was bought out right and not as part of an upgrade. My contract with O2 is on an iPhone 11 pro max. I phoned customer services to ask if I can go to a 5G tariff. I was told as my number is associated with a...

Can you still do an upgrade in store and use o2 recycle so your handset is handed in to cover the outstanding balance on your current contract. I have done this in the past but a friend told me they don’t do it anymore and you have to send it away an...