They seem to have messed up with the migration and now usernames we used
to use are showing as taken but not linked to our mobile number or
address. I finally have someone via X (formerly Twitter) respond
yesterday and today and they are raising this...
They seem very unorganised with their change over. I’ve called customer
services on 202 who are raising a case for me and will be following up
in around 24 hours but no timeframes for a resolution.
O2 are changing their platforms and as such moving our accounts over.
I’ve spoken to customer services this morning. They are raising a case
for me and I should expect my first response in around 24hrs Changing
your password, deleting the app etc won...
