About jennysue

jennysue · 06-10-2017

I bought a new phone independently in July, and added to a long standing SIM only contract. The first month, I used a COLOSSAL amount of data, which I think was mainly downloading all the apps I had on my old device. I topped up close to the end of t...

jennysue · 30-06-2014

If not, please direct to the correct board - and will complete query there - thanks

jennysue · 12-12-2018

Many O2 customers on Facebook are suggesting that we are very grateful for a few pennies back on our airtime bill for the loss of mobile data but unless we had real issues that day and suffered a financial loss, then it might be nice at this time of ...

jennysue · 19-11-2017

I would add Pinterest to that list! I just checked my data usage for the month and it is the biggest user. It's a great app and I love it, but I do wish it had a setting only to update on my phone when I'm using wi-fi. I'll contact them about it!

jennysue · 07-10-2017

So why are chat operators telling customers to look for credits the same day - and why WOULDN'T credits show up as a 'negative' recent charge? Not very logicalBased on my billing date, I will now have to wait for nearly a month to find out if these c...

jennysue · 30-06-2014

That sounds like a good idea. Thanks.

jennysue · 30-06-2014

No, as it says, in my original query had only previously used a phone, current one and an older one, I've never been able to get to the devices page to remove the old handset record, and never needed to use the laptop on O2 wifi.O2 should take a leaf...

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Is this the correct place to ask a question about O2 public wifi - in this case in a pub

Re: O2 Network Issues - 6th December 2018

Re: Data Usage

Re: DAta

Re: Is this the correct place to ask a question about O2 public wifi - in this case in a pub

Re: Is this the correct place to ask a question about O2 public wifi - in this case in a pub