About adrian6

adrian6 · 20-09-2020

Hello, I've had here someone who has called a Royal Mail number beginning with 0344 using a Deutsche Telekom pay monthly contract during their stay in the UK last month using O2 UK network. Last week the bill has arrived and that call has been charge...

adrian6 · 24-09-2018

Hello,Over 28 hours ago, I have started the process to swap my sim card. The old one was fine, but it is mini size and my new phone only takes nano SIMS. I've started this online and have received the text saying that it has started. After roughly 24...

adrian6 · 21-09-2020

Hi @madasaf1sh and @MI5 ,I'm aware who is charging for the calls. However, Deutsche Telekom claims that O2 has said that the number is a special/premium rate number. That is why it would be interesting to know how O2 actually categorise the call. The...

adrian6 · 21-09-2020

@Cleoriff: I know that the calls to 03 numbers cost the same as those to 01 and 02 numbers. The point is that O2 has reported to Deutsche Telekom the details of the call and named the number as a special rate number, where it should have been handled...

adrian6 · 03-01-2019

Hello @Martin-O2,I hope that you've had great Christmas and the start into the New Year.As promised, I'd like to let you know what happened in the meantime. I'm in the UK and when I came out of the Channel Tunnel and once I no longer had the French s...

adrian6 · 04-10-2018

OK, @Martin-O2,I understand. I'll let you know if the issue is resolved on my return, so that you and others find out about this. Should anything happen in the meantime (I don't expect it but who knows), I'll also let you know. Thank you for the assi...

adrian6 · 03-10-2018

Hi @Martin-O2,yes that it exactly the point. If I turn off the phone and switch it back on, then the phone won't connect to any network unless I search for one manually. Then it's fine.

O2

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Calls to 03 numbers within the UK charged at premium to incoming roaming customers

SIM swap not completed

Re: Calls to 03 numbers within the UK charged at premium to incoming roaming customers

Re: Calls to 03 numbers within the UK charged at premium to incoming roaming customers

Re: SIM swap not completed

Re: SIM swap not completed

Re: SIM swap not completed