O2 Community Forum

Help! Can't get through to Customer Service re broken AirPods!

Hi I'm on a plan for AirPods, one of which has stopped working. Unable to get any support through the 02 App. I sat in a phone que for 20 minutes to customer services, call was answered and then cut-off!Any suggestions on how to get a broken device r...

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

MCK code needed for galaxy s10

Hi contacted o2 for MCK code for new device, they suggested i call samsung whom suggested i contact network supplier

Forum development & bugs updates

Hi everyone, In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is cur...

Ridiculous Lack Of Contact

Well, no surprise this just sent me to a message board. Has this "communications company" now become telephone only? With hours to wait? Raised a complaint weeks ago, still nothingTake a sim only when I took this number over from my soon to be ex wif...

Number Transfer

Hi all I've requested a number transfer using the online request form. It's a o2 payg to a o2 contract phone. Any ideas how long it takes? The brother says 24 hours but it's been 3 days

Change of O2 Portal

Hello, I've been called by people from several London based landlines, to tell me that the O2 portal will be changing on Monday 22nd of April and that they want to help me prepare for this to avoid loss of information or other issues. Assuming that t...

The "What Are You Listening To Right Now" Thread

I was looking for this all over the place but I couldn't find it! Every forum should have one of these! So, here we go! Billy Talent - Red Flag YOUR TURN!

Weather

Think we're having bad weather? This is tonight's forecast for the Northeastern US.

Data connection dropped after 24 hours?

I started using a SIM-only contract for home broadband at the weekend, and it seems as if the connection is being dropped after 24 hours or so. The only way to get the connection back is to restart the router. Is this a thing, that's actually happeni...