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83,611 Members
1072547posts

Community Activity

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

MI5 by Level 94: Supreme
  • 1072170 Views
  • 46693 replies
  • 0 kudos

O2 ruined my credit score / ombudsman

So I’ve posted on here before (about 6 weeks ago) when I realised O2 had ruined my credit score. They keep saying I’m missing payments of £5.80 on my credit score file each month. This all started when I swapped from their old system to new system. I...

Some by Level 1: Joiner
  • 4542 Views
  • 23 replies
  • 1 kudos

Fraud department

10days I’ve been trying g to resolve.  No contact from anyone 

Caro171 by Level 1: Joiner
  • 56 Views
  • 7 replies
  • 0 kudos

Mast taken down near me!

A mast was taken down near me and O2 never mentioned or contacted me. I have sent an email off but of course. Buried their head in the sand. How do I get a proper response?

Brownbob by Level 1: Joiner
  • 548 Views
  • 10 replies
  • 0 kudos

Customer Service - Horrific

I have spent 3 hours over 2 days trying to speak to someone with any practical knowledge or who who can provide any actual customer service. in short I have 3 contracts with 02. I cancelled one contract on 19/3 and queried why a month later my accoun...

KT8hP by Level 1: Joiner
  • 44 Views
  • 2 replies
  • 1 kudos

40% discount scam

Had a phone call offering 40% discount on my account today 20-April-2024 .Take care this is a scam from last year. o2 will never ring you on your mobile.

Downlands by Level 1: Joiner
  • 16 Views
  • 1 replies
  • 1 kudos

O2 open

How does the text code work? I have sent the text a few times, OPEN followed by my employer name to 61202 but I have not received any information back. Does it take a while for it to come through?

Paul820 by Level 1: Joiner
  • 125 Views
  • 8 replies
  • 0 kudos

Service

Interesting chat today (19/04/2024)Seams I have been out of the country too long! And no longer have the right to have any phone service whatsoever!I travel on business and left the UK on December 26th 2024 on a business trip to the USA and not retur...

Jonezi by Level 1: Joiner
  • 62 Views
  • 3 replies
  • 0 kudos

Bill increase

Hello I’ve just received my latest bill & it’s gone up but I’ve not gone over my allowance, so I was wondering why this is ??

Ap131 by Level 1: Joiner
  • 27 Views
  • 2 replies
  • 0 kudos

Latest Guides and Reviews

Apple Watch FAQs & Activation Guide

Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...

34 Comments

Guide - Gift With Purchase

Hey, everybody After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order. ...

76 Comments

Guide to O2 BARs

A glance at the spread and types of questions coming into the Community Forum shows there is a fairly large number of restrictions that can be, or are, applied to a phone, tablet, watch or to an O2 ac...

16 Comments

The Doro 1370 mobile phone

It's all smartphones nowadays, so if you are looking for an 'ordinary' mobile phone with buttons just like the 'old days', and a large clear display or just fancy a change from Nokia then the Doro 137...

9 Comments