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82,639 Members
1066820posts

Community Activity

hi

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can’t log into my account

Hello. I can’t log into my account either via web browser or the app. This has been going on for week or even months now. Will you please fix your web browser and app(My 02)!!

Refund

I have been asked to update my bank details as you oweme 4.38. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Les4 by Level 1: Joiner
  • 90 Views
  • 6 replies
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Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

MI5 by Level 94: Supreme
  • 927083 Views
  • 45858 replies
  • 0 kudos

Tickets

Ticketmaster has pre-sale for O2 priority for Melanie Martinez - two things really - the Glasgow gig does not show in the priority app and second it says there are no offers so how do you get access to the presale?

PaulFC by Level 1: Joiner
  • 240 Views
  • 7 replies
  • 0 kudos

Complaint network coverage

Process to raise a complaint I’ve had no reception in my area due to a mat being down for 4 weeks. On 3 separate occasions on the O2 website, the coverage has extended the date the issue will be fixed. I’ve emailed complaintreviewservice@o2.com a han...

UM185 by Level 1: Joiner
  • 63 Views
  • 5 replies
  • 0 kudos

Resolved! MultiSave/Loyalty Offer - Apple Watch

I have a query on the 20% offer O2 have for where an account has multiple numbers. Please hear me out! I have an iPhone (SIM only, pay monthly) and an Apple Watch (no other phones). The terms of the offer specifically exclude Apple and Samsung watche...

ossocafe by Level 1: Joiner
  • 71 Views
  • 10 replies
  • 0 kudos

Latest Guides and Reviews

Apple Watch FAQs & Activation Guide

Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...

32 Comments

Guide - Gift With Purchase

Hey, everybody After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order. ...

76 Comments

Guide to O2 BARs

A glance at the spread and types of questions coming into the Community Forum shows there is a fairly large number of restrictions that can be, or are, applied to a phone, tablet, watch or to an O2 ac...

16 Comments

The Doro 1370 mobile phone

It's all smartphones nowadays, so if you are looking for an 'ordinary' mobile phone with buttons just like the 'old days', and a large clear display or just fancy a change from Nokia then the Doro 137...

9 Comments