O2 Community Forum

Just signed up for eSIM online

Hi, I have just switched to o2 from Vodafone, did it all online through the o2 website. I selected 'eSIM' and it just tells me to download my new eSIM... but doesn't say where from? My partner said his was downloadable as soon as he put the order on,...

Friday's Funny Finding

If Technology teaches us anything... Sometimes, the tried and tested ways are best.

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

The "What Are You Listening To Right Now" Thread

I was looking for this all over the place but I couldn't find it! Every forum should have one of these! So, here we go! Billy Talent - Red Flag YOUR TURN!

Entered wrong details

Good Eveningi have just started to apply for a phone contract , on entering my date of birth I made a mistake cannot change it , it could stop me from passing the credit score, how can this be rectified Before the credit check is done.?graham Frain

Phone no longer tied to my account

Hello my mobile number has dropped off of the MyO2 section. I cannot see how much data, minutes and texts I have left on my account. Please can this be resolved.

O2 account reactivated on credit report

Hi, I closed my account October last year and just got a message on my credit report saying my account has just been reactivated this month. It was a contract sim that I had completed. I've not had any communication from o2 in regards to this and I h...

Blocked caller

I accidentally blocked one of my contacts so I unblocked them but now I can’t ring them or text them when I try it goes straight to voicemail, but they can ring me. I’ve tried updating my phone removing them re adding them but nothing

Resolved! eSIM outage 16/04/24

I can see some other posts about this, just adding my own data points. We have two iPhones in the house which have O2 eSIMs, and also O2 physical SIMs on corporate accounts. Both eSIMs have been reporting No Service since this morning, but both physi...

Can't get through to O2 Customer Services

I have called O 2 twice in the last 2 days to try and discuss charges on my current bill. Each time I have been on hold for over 1 hour. I have tried calling the local O2 shop. However, no one answers, and it rings off after 2 minutes or so. How do y...