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The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!
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Legacy System and Older Bills
by jonsie -
HORROR CUSTOMER SERVICES
by CAPTAINNAKA1 -
Disney+ Extra *UPDATE*
by Dave-O2 -
40% discount scam
by Downlands -
Useless customer service,complaints ignored
by Charlieboyoo -
Customer Service - Horrific
by KT8hP -
O2 account reactivated on credit report
by Louise1991 -
do I need a travel bolt on
by al10
Community Activity
White Room Quiz Wed 24 April 2024
Welcome to There are two White Room Quizzes each week - one on Monday and one on Wednesday.Today`s WRQ is 8 questions with two questions on each of these categories HISTORY SCIENCE MOVIES SPORT The White Room Quiz is open to all members.Those wishing...
White Room Quiz Mon 22 April 2024
Welcome to There are two White Room Quizzes each week - one on Monday and one on Wednesday.Today`s WRQ is 8 questions - with two questions on each of these four categories LITERATURE MUSIC ART FOOD & DRINK The White Room Quiz is open to all members.T...
System 360 User MyO2 - "Your Bolt Ons" view differs between App and Web versions
With so many differences between the App and Web versions of MyO2 since my O2 account was migrated to the new 360 back-end system some months back, I must ask what the plans are to get basic information visible identically, for the same account, acro...
Resolved! VAT invoices
I have phoned your Customer Services on many occasions requesting a VAT invoice for both my Airtime Bill and my Device Plan. Each time I am told that they “promise” to sort it out for me and send regular VAT invoices (which never arrive)! I have even...
Word Association.....
Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant
Change of personal details
Please how do I change my personal details when my names are spelt wrongly and my title isn’t correct. I was trying to do that but the code are been sent to the number that I have no access to. Please kindly help out.
No mobile network
I phoned last Monday the 15th April as I recently received a new phone for my Birthday and the problem I'm having is that my 4g does not kick in when I am out of the house, only wifi I get is from connecting to house broadband. I was sent a report no...
Cancelled order
Why was my order cancelled?
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Not getting anywhere with customer service!
Close on £900 taken from my account because o2 have made mistakes and been trying to get answers for over five months! Made more than 30 calls to their call centre in The Philippian's and several emails, nobody calls you back! Average call time just ...
Latest Guides and Reviews
Apple Watch FAQs & Activation Guide
Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...
Guide - Gift With Purchase
Hey, everybody After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order. ...
Guide to O2 BARs
A glance at the spread and types of questions coming into the Community Forum shows there is a fairly large number of restrictions that can be, or are, applied to a phone, tablet, watch or to an O2 ac...
The Doro 1370 mobile phone
It's all smartphones nowadays, so if you are looking for an 'ordinary' mobile phone with buttons just like the 'old days', and a large clear display or just fancy a change from Nokia then the Doro 137...
