O2 Community Forum

Getting a Battery change by Apple whilst on O2 Insurance

Hello, Had an iPhone 13 Pro Max since 2022 and have had O2s insurance policy active the whole time and have never had to use it as phone is in mint condition. I have been thinking of getting a battery change as it has now dropped to lee then 80% tota...

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

The "What Are You Listening To Right Now" Thread

I was looking for this all over the place but I couldn't find it! Every forum should have one of these! So, here we go! Billy Talent - Red Flag YOUR TURN!

White Room Quiz Wed 17 Apr 2024

Welcome to There are two White Room Quizzes each week - one on Monday and one on Wednesday.Today`s WRQ is 8 questions with two questions on each of these categories PEOPLE GEOGRAPHY NATURE TV The White Room Quiz is open to all members.Those wishing t...

Bank details

Hello. What is your bank account number and sort code so that I can set up a monthly payment schedule. Thanks Michael

Setup esim on Samsung Galaxy Watch 6 (the watch wasn’t bought from o2)

Hey everyone !I’m looking for a step by step guide on how to set up a sim plan for samsung watch (4/5/6) when the watch hasn’t been purchased straight from o2.I have had many instances where customers coming in store and they want to add the sim plan...

Which provider actually has ''customer service''?

My current sim card is 4G, I now need a 5G sim but actually getting in touch with o2 is f***i*g impossible, the app chat is crap, and speaking to a person - no chance. Is there a provider that actually speaks to customers?

Shocking Customer Service

I just wonder if there is anyone else out there - anyone - who has had a satisfactory resolution to their complaint from O2 Customer Service? I have for weeks now, literally weeks been trying to get a response from O2 and have used the Virtual Assist...