O2 Community Forum

forgotten password for new phone.

Hallo,I have recently upgraded my Samsung phone(A35.5G)but forgot to write down my new password,phone has an ecard.sim.I was using finger print to open phone when after 3 days of use i was asked to use password to unlock phone as a security measure b...

Number change

I would Iike to change my number

Unable to make or receive calls & texts

Since 17th unable to make or receive calls & texts, emergency calls only. Tried call center who say maintenance in my area but O2 network tracker states its fine. Any thoughts please?

Weather

Think we're having bad weather? This is tonight's forecast for the Northeastern US.

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

O2 open experiencing technical difficulties

I have been trying to add my 25% off but it constantly says experiencing technical difficulties been like this for at least 3 days I'm running out of time to add it

O2 Open

I set up an O2 open account in 2021 when my employer joined the scheme. I successfully applied my discount to my then phone. I upgraded my phone today but can’t login to O2 open to re add the discount. It keeps saying there is a technical error. I’ve...

Resolved! ESIM SIM swap

Hi, I upgraded to an Iphone 15 that arrived yesterday, I wanted to do a manual sim swap using my physical sim. However the sim would not work in the phone, I called support, who told me I had requested an ESIM, which I hadn't with the upgrade order, ...

Sim swap major failure

@Dave-O2 i am really hoping you can help me here. I joined O2 from Vodafone and requested a sim swap on or around 10th January and am still waiting for something to click in to gear. Several members of staff over the phone have continued to fail to h...

4 weeks Since my Account was corrupted

So, I have raised a complaint , which I have no had a response too. I have spoken with the payments team and they were due to investigate and call me back. I was promised a fix to my account in 1-10 days . According to my app, I have paid all the bil...