O2 Community Forum

Trying to change my auto top up

I'm trying to amend my auto top up but it keeps kicking me back to sign in page even though I'm already signed in.

Mobile Data

It doesn’t let me use my mobile data hotspot and when I try to activate it it says unavailable and to speak to 02.

I can see some other posts about this, just adding my own data points. We have two iPhones in the house which have O2 eSIMs, and also O2 physical SIMs on corporate accounts. Both eSIMs have been reporting No Service since this morning, but both physi...

Arrears

Hi neee help with payments my services have been cut off seeing if I can make my payment on the 25th of this month

Mobile Dats

Just back from a weekend in Gdansk and was unable to use mobile data on my iPhone 13. I could only use the phone when I was connected to the internet by signing in when I was somewhere it was available

Google Pay

I have tried everything to reset it and it wont work

inflation

how can o2 increase prices by 8.8% mid contract, twice the rate of inflation? Customers who can switch can't avoid next increase as contracts are 18 or 24 months.

Money taken yet phone not topped up!

Hello I have just switched from pay as you go to. Rolling plan and it has taken £17.50 off me however I’m still sat with no data etc!

O2 Switch Up

Hi, I just wanted to know if anyone else has experienced issues with O2 Switch Up? Today I went to my local O2 store to conduct a ‘Switch Up’ to the iPhone 15 Pro and when I sat down with the colleague, we went through the process on screen, checked ...