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83,727 Members
1073163posts

Community Activity

Charges from O2 travel

I have been charged 26 pound for O2 travel having recently spent time abroad in Hong Kong. However, I did not have my roaming on, nor did I use any data while I was there. These charges do not make sense to me at all. I’d like an explanation as to wh...

TH14 by Level 1: Joiner
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  • 1 replies
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Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

MI5 by Level 94: Supreme
  • 1082010 Views
  • 46806 replies
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Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 294133 Views
  • 3258 replies
  • 12 kudos

Merging O2 accounts into one account with a single monthly bill.

I had a Virgin Mobile family account that had 4 mobile numbers registered to it under a single monthly bill. I moved one of the mobile numbers from Virgin Mobile to O2 and created an O2 account; which left me with 3 mobile numbers still registered on...

adrian109 by Level 1: Joiner
  • 537 Views
  • 4 replies
  • 1 kudos

Resolved! Merging Virgin and O2 accounts

Hi,I tried your chat but it was busy. I had two Virgin numbers on a family account. Now I have been given a system generated username and migrated. However I already have an active O2 account . Can I combine into one bill? Thanks

Order confirmation

Hello, I am just writing to check to see if I should have received a confirmation email for my order immediately or whether I received a confirmation email once the product is ready? I purchased a product yesterday and have not received a confirmatio...

Maisie2 by Level 1: Joiner
  • 20 Views
  • 1 replies
  • 0 kudos

Weather

Think we're having bad weather? This is tonight's forecast for the Northeastern US.

Weather.jpg
Bambino by Level 84: Resplendent
  • 303530 Views
  • 6577 replies
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Unable to access account

An employee set up a family and friends account adding 3 of my phones (employees) and her own + an ipad for herself. I pay for all items, stupidly I did not know I was paying for hers. She has left my employment and is refusing to answer my calls etc...

RC1950 by Level 1: Joiner
  • 75 Views
  • 4 replies
  • 0 kudos

Latest Guides and Reviews

Apple Watch FAQs & Activation Guide

Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...

37 Comments

Guide - Gift With Purchase

Hey, everybody After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order. ...

76 Comments

Guide to O2 BARs

A glance at the spread and types of questions coming into the Community Forum shows there is a fairly large number of restrictions that can be, or are, applied to a phone, tablet, watch or to an O2 ac...

16 Comments

The Doro 1370 mobile phone

It's all smartphones nowadays, so if you are looking for an 'ordinary' mobile phone with buttons just like the 'old days', and a large clear display or just fancy a change from Nokia then the Doro 137...

9 Comments